OTTO

Firewood rack | log holder

Firewood rack OTTO made of steel water pipes & malleable cast iron fittings
• Color: Matte black, powder coated
• Dimensions (Inches): 11"D x 20.5"W x 38.2"H
• Installation Method: Free standing with instructions for an easy assembly

• Material: Made of malleable cast iron fittings and strong steel pipes
• Very sturdy and not bendable
• Non-slip pads included
• Heavy duty & super strong

INCLUDED ITEMS
Your OTTO firewood rack by pamo. arrives with these items:

• Assembly instructions
• Black water pipes & malleable cast iron fittings
• Protective pads for the floor

*Shipments to Alaska, Puerto Rico or Hawaii may take longer
**So far as no other timeframe is specified in the item description.

Important notice:

When shipping to a non-US country, additional taxes or costs (e.g. customs duties) may be incurred as part of your order, which will not be paid through us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. Please check with the relevant authorities for details.

Please note that there is no delivery on Sundays and public holidays. Just like all of us, your local deliverer also needs a break at some point.

Warranty & Satisfaction Promise

Test your pamo. for 100 days. If you find that the two of you are not a perfect match, just send it back. Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

Please write us a message to register your return with us, including the order number.

Our support will create a return label and send it to you. Please include a small letter with your order number, then we can process your return faster. Stick the return label on the parcel you want to return and bring your parcel to post office.

The return shipping costs are paid by the buyer and can not be refunded by pamo. As soon as the return has arrived, the amount will be transferred to the original payment method.

One of my parts is broken, do I have to send everything back or can I exchange only this part?

Of course this should not be the case. Please send us an email at support@pamo-design.com with your order number and some photos of the broken part. Together we will surely find a solution!

• Question: What is the pamo. satisfaction promise?
Try out the firewood rack for 100 days before deciding if you want to keep it. If not, just send it back to us – as soon as the log holder is back in our warehouse, we will automatically refund you the full purchase price.

• Question: When will the firewood rack or other products be available again?
We try to keep our products available at all times, but if the firewood storage takes longer to get back in stock, you can sign up for a notification on the product page. As soon as the log holder is available again, you will receive an email from us.

• Question: Can I combine the OTTO with other styles and furniture?
Due to its minimalistic design, the firewood rack is a great addition to any modern living concept. The matte black waterpipes transform your firewood into a real design piece of your home and help you to always have a tidy living room.