|Country||Shipping costs||Shipping time|
|United States 🇺🇸*||Free||1-5 working days**|
|Canada 🇨🇦||–||Currently no delivery possible|
|Mexico 🇲🇽||–||Currently no delivery possible|
*Shipments to Alaska, Puerto Rico or Hawaii may take longer
**So far as no other timeframe is specified in the item description.
When shipping to a non-US country, additional taxes or costs (e.g. customs duties) may be incurred as part of your order, which will not be paid through us or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. Please check with the relevant authorities for details.
Please note that there is no delivery on Sundays and public holidays. Just like all of us, your local deliverer also needs a break at some point.
Warranty & Satisfaction Promise
Test your pamo. for 100 days. If you find that the two of you are not a perfect match, just send it back. Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!
In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!
Please write us a message to register your return with us, including the order number.
Our support will create a return label and send it to you. Please include a small letter with your order number, then we can process your return faster. Stick the return label on the parcel you want to return and bring your parcel to post office.
The return shipping costs are paid by the buyer and can not be refunded by pamo. As soon as the return has arrived, the amount will be transferred to the original payment method.
One of my parts is broken, do I have to send everything back or can I exchange only this part?
Of course this should not be the case. Please send us an email at firstname.lastname@example.org with your order number and some photos of the broken part. Together we will surely find a solution!
How OTTO – Firewood rack | log holder looks like to others
HARRY – Bücherregal Wand | Eckregal Wand
Schnelle Lieferung, Top Design und sehr gute Qualität!
Wie von der Reinigung. Nicht so toll
If you are looking for a renter-friendly way to store firewood in your living room, the firewood rack might be the optimal fit for your home. You can assemble the log holder without drilling, simply screw the steel water pipes together. This makes assembly quick and easy.
The firewood storage carries your wood in a minimalist design without attracting too much attention. This ensures that your fireplace is the center of attention in your living room.
Choose the firewood rack OTTO to prevent an always untidy corner next to your fireplace. Instead, stack all the wood you need on the pipe construction, have it easily available, tidily stacked and easily reachable.
We at pamo. are convinced of our quality and offer you 100 days to return the firewood rack to us. If you are not satisfied with the log holder, you can simply return it to us and get a full refund.