Questions about your order

ORDER QUESTIONS
– Order status
– Returns
– Payment
– Other

ORDER QUESTIONS

– Order status

– Returns

No problem! Please write us a message to register your return with us. Please include a small letter with your order number, then we can process your return faster.

You can return the wrong part and order the right one from our store. We will send it to you immediately and refund the cost of the returned item.

Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

No problem! You can return your pamo. for 100 days. Please write us a message to register your return with us and include a small letter with your order number in your return so we can process it faster.
You can return your wrong order and order the right product from our store. We will send it to you immediately and refund the cost of the returned item.

Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards! In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

Test your pamo. for 100 days. If you find that the two of you are not a perfect match, just send it back. Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

Please send us a message including the order number.
Please include a small letter with your order number, then we can process your return faster.

– Payment

– Other