No problem! Please write us a message to register your return with us. Please include a small letter with your order number, then we can process your return faster.

You can return the wrong part and order the right one from our store. We will send it to you immediately and refund the cost of the returned item.

Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

You will have received an email from us with a tracking number attached. You can find this number at DHL under "Shipment tracking".

Nobody is perfect. The clothes rails are packed by hand, so sometimes there may be a missing part. If that is the case, please excuse me very much! Just send us a short message with a description of the missing part. We will immediately send you the missing part!

No problem! You can return your pamo. for 100 days. Please write us a message to register your return with us and include a small letter with your order number in your return so we can process it faster.
You can return your wrong order and order the right product from our store. We will send it to you immediately and refund the cost of the returned item.

Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards! In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

Oops, that can unfortunately happen sometimes when your package is still on the DHL truck. Don't worry - at the latest with one day delay it will be on its way! You are waiting too long? Then write us a short message.

Oh, that can't be - don't be angry with us! Please send us a short message with the order number and we will send you the right system immediately.

Of course nothing must be missing! We will send you the missing part directly. Write our support a message and send us your order number and the part that is missing.

Depending on how far you screw in the thread, there is a bit of play. But you can count on about 25 cm.

Yes! Our systems are specially designed so that there is enough space for standard clothes hangers and they do not rest against the wall.

Test your pamo. for 100 days. If you find that the two of you are not a perfect match, just send it back. Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded. Thank you for your understanding!

Please write us a message to register your return with us, including the order number.

Our support will create a return label and send it to you. Please include a small letter with your order number, then we can process your return faster. Stick the return label on the parcel you want to return and bring your parcel to post office.

The return shipping costs are paid by the buyer and can not be refunded by pamo. As soon as the return has arrived, the amount will be transferred to the original payment method.

Since our tubes and connectors all fit together, you can freely swap the sides! You just have to turn the connectors accordingly to the other side.

Unfortunately, we do not currently have the capacity to accept custom orders. However, we do have our customization area for you. Alternatively, you can simply assemble the parts you need in the DIY section.

That is definitely possible! The best way to do this is with one of our conversion kits. Depending on your wishes, you can choose from one, two or three crossbars in the store. If your ideas can't be realized with these kits, you can simply assemble the missing parts in the DIY section. But don't forget to order the necessary connectors and/or clamps!

In this case, we have provided you with your very own customization area. Here you will find all the variations that we can currently implement. There is still nothing for you here? Then you can easily create your own clothes rail with DIY tubes!

You are welcome to try this on your own responsibility. However, you should bear in mind that you will need the right tools, such as a 3/4 inch tap, as well as manual dexterity.

Sure, all our freestanding systems and you can put completely without drilling or fastening in your home.

We do our best to make the parts available again as soon as possible. How long it will take until the parts are back is stated under the respective product.

Besides the black ones, there is also our Limited-Edition in gold! We do not have other colors in our assortment at the moment.

Of course! However, we do not have any golden shelf holders in our assortment. So you would have to use the black holders.

Unfortunately, we do not have a special system for attic apartments. However, our low clothes rack LIL LAS LOW fits under higher roof slopes due to its low height. Using the DIY section, you could assemble the appropriate parts or, if necessary, omit tubes and attach them in other places - here you are super flexible!

Test your pamo. for 100 days. If you find that the two of you are not a perfect match, just send it back. Considering the environmental aspect we ask you to pack the individual parts safely so that nothing has to be thrown away afterwards!

In case of damaged parts due to insufficient packaging, we unfortunately have to deduct the damage from the amount to be refunded.Thank you for your understanding!

Please send the package to the following address:

SaleLab GmbH
Eschweg 14
88214 Ravensburg

Please include a small letter with your order number, then we can process your return faster.

The return shipping costs are paid by the buyer and can not be refunded by pamo. As soon as the return has arrived, the amount will be transferred to the original payment method.

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